Support Documents

 

If you are experiencing any trouble setting up or troubleshooting your CognitiveTPG products, you may find these support documents helpful. 

POS PRINTER SUPPORT DOCUMENTS

Installing your CognitiveTPG POS printer using Windows (ppt)

How to Use HmUtility Printer Configuration (ppt)
 

OPOS Installation and Testing (ppt)

 

 

LABEL PRINTER SUPPORT DOCUMENTS

Sending CPL Instructions

Are your labels skipping? Download this document to help troubleshoot common causes
 

Instructions on how to use Flash Drive on the DLX, DLXi and C Series printers
Instruction on downloading Drivers with Jadmin previously installed
Instruction on downloading Drivers with Jadmin NOT installed on PC
Steps to Resolve Win7 installation errors
Installing Network Printer with Win7
Installing Network Printer with Win XP
JAdmin Win 7 Install
How to clean your barcode label printer

 

SUPPORT FAQ Drivers & Downloads Technical Support Warranty Statement Compliance and Certification Support Documents Warranty Registration RMA Information Spare Parts Support Videos
 

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